Legal
Last updated: March 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and FinTechVPS Technologies LLC, a Delaware limited liability company ("FinTechVPS," "we," "us," or "our"). By accessing or using any FinTechVPS service, including but not limited to virtual private servers, managed hosting, and associated software or infrastructure (collectively, the "Services"), you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of the Services. These Terms apply to all users of the Services, including without limitation users who are customers, browsers, vendors, merchants, or contributors of content.
FinTechVPS Technologies LLC provides high-performance virtual private server hosting specifically engineered for traders, quantitative analysts, proprietary trading firms, and financial technology companies. Our infrastructure is co-located at Equinix data centers including NY4, LD4, AM3, and TY3, providing ultra-low latency connectivity to major global financial exchanges. Services include but are not limited to: Windows and Linux VPS instances, managed server configurations, network transit, IP address allocation, and technical support accessible through the client portal at portal.fintechvps.com. FinTechVPS reserves the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice to customers, except in cases where immediate action is necessary to protect the integrity of our network or comply with applicable law.
To access the Services, you must register for an account at portal.fintechvps.com. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify FinTechVPS immediately at support@fintechvps.com of any unauthorized use of your account or any other breach of security. FinTechVPS will not be liable for any loss or damage arising from your failure to comply with this requirement. You may not create multiple accounts, transfer your account to another party, or share your account credentials without prior written consent from FinTechVPS. Accounts found to be in violation of this policy may be suspended or terminated without notice. You must be at least 18 years of age and legally capable of entering into a binding contract in your jurisdiction to register an account.
All Services are billed on a prepaid monthly or annual basis as selected at the time of purchase. Fees are displayed in United States Dollars (USD) and are exclusive of any applicable taxes, which remain the sole responsibility of the Customer. Payment is due at the beginning of each billing cycle. We accept payment via credit card and other methods made available through our payment processors. Invoices not paid within five (5) days of the due date may result in service suspension; accounts suspended for non-payment for more than fifteen (15) days may be terminated and all data permanently deleted.
No Refunds. All fees paid to FinTechVPS Technologies LLC are non-refundable. We do not offer refunds, credits, or pro-rated adjustments for partial months of service, unused service periods, account terminations initiated by the Customer, or service suspensions resulting from a violation of these Terms or our Acceptable Use Policy. This no-refund policy reflects the nature of infrastructure services where capacity is reserved exclusively for each customer upon provisioning.
No Chargebacks.You expressly agree not to initiate a chargeback or payment dispute with your bank or credit card issuer for any charge made by FinTechVPS for Services rendered. If you believe a charge is in error, you must contact us at support@fintechvps.com within thirty (30) days of the charge and provide documentation supporting your claim. Initiating an unauthorized chargeback constitutes a material breach of these Terms and may result in immediate account termination, referral to collections, and/or legal action to recover amounts owed, including attorneys' fees and costs.
Service credits issued pursuant to our Service Level Agreement are the sole and exclusive remedy for service disruptions and shall not be construed as refunds or cash equivalents.
Your use of the Services is subject to our Acceptable Use Policy ("AUP"), available at fintechvps.com/aup, which is incorporated herein by reference. You agree to comply with the AUP at all times. Prohibited activities include but are not limited to: operating spam campaigns, engaging in illegal financial activity, running unauthorized cryptocurrency mining operations, conducting network scans or intrusion attempts, hosting malware or phishing content, and any activity that violates applicable federal, state, or international law. FinTechVPS reserves the right to suspend or terminate Services immediately and without prior notice in response to violations of the AUP. You are solely responsible for the content you store on or transmit through our infrastructure and for ensuring that your use of the Services does not infringe the rights of any third party.
FinTechVPS commits to a 99.97% monthly network uptime SLA as detailed at fintechvps.com/sla. In the event of a verified SLA breach, you may request a service credit in accordance with the credit schedule published therein. Service credits constitute your sole and exclusive remedy for any downtime or service unavailability. The SLA does not apply to scheduled maintenance windows (announced at least 48 hours in advance), downtime caused by customer actions or third-party software, force majeure events, or network conditions outside our direct control. SLA credit claims must be submitted via support ticket within thirty (30) days of the qualifying incident.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FINTECHVPS TECHNOLOGIES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR TRADING LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF FINTECHVPS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL FINTECHVPS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE TOTAL AMOUNT PAID BY YOU TO FINTECHVPS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE SERVICES ARE PROVIDED FOR INFRASTRUCTURE PURPOSES ONLY. FINTECHVPS IS NOT A REGISTERED INVESTMENT ADVISER AND ASSUMES NO RESPONSIBILITY FOR TRADING DECISIONS OR FINANCIAL OUTCOMES ARISING FROM USE OF OUR INFRASTRUCTURE.
Either party may terminate Services at any time. You may cancel your subscription through the client portal at portal.fintechvps.com. Cancellation takes effect at the end of the current billing period; no refunds will be issued for unused time remaining in the billing cycle. FinTechVPS may terminate or suspend your account and access to the Services immediately and without notice if you breach any provision of these Terms or the AUP, fail to pay fees when due, engage in fraudulent or illegal activity, or if required to do so by law. Upon termination, your right to use the Services ceases immediately, and FinTechVPS may delete all data associated with your account after a minimum seven (7) day retention period. You are solely responsible for maintaining backups of your data. FinTechVPS assumes no liability for data loss following account termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall first be submitted to non-binding mediation before either party may initiate litigation. The prevailing party in any legal action shall be entitled to recover reasonable attorneys' fees and costs from the other party.
If you have any questions about these Terms of Service, please contact FinTechVPS Technologies LLC at: